Privacy Policy

1. Introduction

AI Life Solutions AG ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our products, services, and website.

2. Data Controller

AI Life Solutions AG
Bahnhofstrasse 45
8001 Zürich, Switzerland
Email: privacy@lifetions.com
Phone: +41796340007

3. Information We Collect

3.1 Personal Information

• Contact information (name, email, phone, address)
• Account credentials and preferences
• Payment and billing information
• Support and communication records

3.2 Device and Usage Data

• Device identifiers and configuration
• Usage patterns and automation preferences
• Performance and diagnostic data
• Voice commands (when applicable)

4. How We Use Your Information

• Provide and improve our products and services
• Process orders and payments
• Provide customer support
• Send important updates and communications
• Comply with legal obligations

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers and partners (under strict agreements)
• Legal authorities when required by law
• Business partners with your consent

6. Your Rights

Under Swiss and EU data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Restrict processing
• Data portability
• Object to processing

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@lifetions.com or use our contact form.