Shipping Information

Fast, reliable delivery across Switzerland and beyond

🚚

Standard Delivery

2-5 Business Days

Free shipping on orders over CHF 200

CHF 9.90 for orders under CHF 200

⚡

Express Delivery

Next Business Day

CHF 19.90 anywhere in Switzerland

Order by 2 PM for next-day delivery

🏠

Installation Delivery

Scheduled Appointment

Professional delivery and setup

Included with installation services

Delivery Areas

🇨🇭 Switzerland

  • Standard: 2-5 business days
  • Express: Next business day
  • Free shipping: Orders over CHF 200
  • Coverage: All cantons and regions
  • Carriers: Swiss Post, DHL

🇪🇺 European Union

  • Standard: 5-10 business days
  • Express: 2-3 business days
  • Shipping cost: CHF 29.90 - CHF 49.90
  • Duties: May apply for some countries
  • Tracking: Full tracking provided

Shipping Process

📦

Order Processing

Orders processed within 24 hours on business days. You'll receive confirmation and tracking information.

🏭

Packaging

Items carefully packaged with eco-friendly materials to ensure safe delivery of your AI devices.

🚛

Shipping

Handed to our trusted carrier partners with full tracking. You'll receive updates via email and SMS.

📬

Delivery

Delivered to your door or pickup point. Signature required for high-value items for security.

Special Services

🔧 White Glove Delivery

Premium delivery service including:

  • Scheduled delivery appointment
  • Unpacking and setup
  • Basic configuration
  • Packaging removal
  • Available for CHF 49.90

📍 Pickup Points

Convenient pickup locations:

  • Swiss Post offices
  • Partner retail locations
  • Automated pickup stations
  • Extended pickup hours
  • Hold for up to 7 days

Shipping Policies

Order Cutoff Times

  • Standard shipping: 5 PM for same-day processing
  • Express shipping: 2 PM for next-day delivery
  • Weekend orders: Processed on next business day

Delivery Attempts

  • Up to 3 delivery attempts
  • Delivery notifications via email/SMS
  • Packages held at local depot after failed attempts
  • Pickup instructions provided

Damaged or Lost Packages

  • All shipments fully insured
  • Report damage within 48 hours
  • Replacement or refund provided
  • Investigation handled by our team

Address Requirements

  • Complete and accurate address required
  • Include apartment/unit numbers
  • Valid phone number for delivery contact
  • Address changes possible before shipping

Track Your Order

Enter your order number to track your shipment