Terms & Conditions

Effective Date: December 1, 2024

1. Agreement

By using AI Life Solutions products and services, you agree to these terms and conditions. These terms are governed by Swiss law.

2. Products and Services

We provide AI devices, software, installation services, and support. All products come with manufacturer warranties and are subject to availability.

3. Orders and Payment

  • All prices are in Swiss Francs (CHF) including VAT
  • Payment is required before delivery
  • We accept major credit cards and bank transfers
  • Orders are subject to acceptance and availability

4. Delivery and Installation

  • Standard delivery within Switzerland: 2-5 business days
  • Installation services available for additional fee
  • Risk of loss transfers upon delivery

5. Returns and Refunds

  • 30-day return policy for unused products
  • Products must be in original packaging
  • Return shipping costs may apply
  • Refunds processed within 14 days

6. Warranty

  • 2-year manufacturer warranty on all devices
  • Warranty covers manufacturing defects
  • Does not cover damage from misuse or accidents
  • Software updates provided free of charge

7. Limitation of Liability

Our liability is limited to the purchase price of the product. We are not liable for indirect or consequential damages.

8. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for information about data collection and use.

9. Intellectual Property

All content, trademarks, and intellectual property remain the property of AI Life Solutions AG.

10. Governing Law

These terms are governed by Swiss law. Disputes will be resolved in Zürich courts.

Contact Information

For questions about these terms, contact us at legal@lifetions.com